Outsourcing

Globalization is the relationships of people, culture and economic activity. Over the years it has increased greatly contributing to both developed and developing companies alike.

Outsourcing is a result of increased globalization in many companies. It is an easier and cheaper alternative that companies us for their call centers and back office operations. It is convenient because labor costs in countries like India, China, and Middle East is low and very cheap. By outsourcing companies can now focus more of their attention and time on more important tasks.

Also many companies do not have the space or man power to spare on back office operations which is why outsourcing becomes there best alternative. Customer service is important to any company and with the time zone difference, work can be completed when companies close and provide round the clock customer support.

Outsourcing is a growing trend in companies because of the many benefits it provides. Without having to worry about finding skilled resources, companies are provided with them at a low cost and without having to manage them directly. While not only bringing cost advantages outsourcing also improves the efficiency of companies. Outsourcing is just another example of how globalization is changing the workplace.